1Introduction
Stryke Logistics Inc. (“Stryke”, “we”, “our”, or “us”) is dedicated to safeguarding your privacy and the security of your personal information. We comply with all applicable Canadian and U.S. privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), the California Consumer Privacy Act (CCPA), and other relevant provincial, federal, and state laws. Our commitment extends to ensuring transparency in our collection, use, disclosure, retention, and protection of your personal information.
This Privacy Policy outlines how Stryke manages your information, your rights regarding your data, and the procedures in place to maintain compliance with Canadian and U.S. privacy standards. By engaging with our services or visiting our website, you acknowledge and accept the terms described herein.
2Information We Collect
We collect personal information that you provide directly to us, as well as automatically through your interactions with our website and services. The types of information collected include, but are not limited to:
- Name, mailing address, email address, and phone number
- Employment and driver application details, including work history and qualifications
- Payment and billing information, such as credit card or bank account details
- Internet Protocol (IP) address, browser type, device information, and website usage data
3How We Use Your Information
We use your personal information for the following purposes:
To provide logistics and transportation services, including order processing and delivery tracking
To communicate with you regarding your inquiries, account status and services
- To process payments, invoices, and manage billing
- To improve our website, products, and services, including analytics and user experience enhancements
- To comply with legal obligations, resolve disputes, and enforce our agreements
4Consent
By providing personal information to Stryke, you consent to the collection, use, and disclosure of your data as described in this policy. You may withdraw your consent at any time by contacting us. Withdrawal of consent may impact your access to certain services and is subject to legal or contractual restrictions and reasonable notice.
We ensure that the Privacy Policy is easily accessible and prominently displayed on web forms, with links provided near consent language and in the website footer.
5Disclosure of Information
We disclose personal information only as necessary to achieve the purposes stated in this policy, including to:
- Service providers who assist in delivering our services and maintaining our systems (subject to strict confidentiality obligations)
- Regulatory authorities as required by law
Personal information is never sold or traded for marketing purposes.
6Data Security
We use industry-standard technical and organizational safeguards to protect your personal information against unauthorized access, theft, misuse, and loss. These measures include secure servers, encryption, access controls, and regular security audits. Only authorized personnel have access to personal data, and all staff receive privacy training in accordance with Canadian and U.S. regulations.
If a data breach occurs, we will notify affected individuals and relevant authorities as required by law.
7Retention
Personal information is retained only as long as necessary to fulfill the purposes identified in this policy or as required by Canadian and U.S. law. When information is no longer needed, it is securely deleted or anonymized.
8Your Rights
You have the right to access, correct, or request deletion of your personal information, subject to legal limitations. You may also request information about our data practices and challenge the accuracy of your data. To exercise these rights, please contact us using the details provided below.
9International Transfers
Your personal information may be processed and stored in the United States or other jurisdictions outside of Canada. We ensure that appropriate safeguards are in place to protect your data and comply with Canadian and U.S. privacy laws, including contractual protections and regular oversight of third-party processors.
If you have concerns about international data transfers, please contact us for more information.
10Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on our website with an updated revision date. We encourage you to review the policy regularly for updates.
11Contact Us
If you have any questions, concerns, or wish to exercise your privacy rights, please contact us via the Contact Us page on our website or by email/phone as listed. We are committed to addressing your inquiries in accordance with Canadian and U.S. privacy laws.
12Collection and Use of Personal Information
We do not collect or store personal information via text messages or through any other communication channels. Our services are exclusively focused on business-to-business (B2B) companies and professional relationships. If personal information is collected, it is solely in relation to a company with whom we are conducting business, and only as required to facilitate those business interactions.
Additionally, we do not send automated text messages in any form, and our company will never ask you to send or respond to such messages. If you receive a message of this nature claiming to be from us, please report it to us immediately as potential fraud.
